KITS OF THE LANE
RETURNS & REFUNDS
We want you to be happy with your order. If you need to make a return, we're here to make the process as straightforward as possible.
RETURN ELIGIBILITY
CAN I RETURN MY ORDER?
To be eligible for a return, your item must meet the following requirements.WITHIN 30 DAYS
You have 30 days after receiving your order to request a return.
SAME CONDITION
Your item must be unworn or unused and returned in the same condition that you received it.
TAGS ATTACHED
Any original Kits Of The Lane tags must still be attached to the item.
PROOF OF PURCHASE
You'll need your receipt, order confirmation or other proof of purchase when requesting a return.
Please contact us before sending an item back. Returns sent without first requesting a return may not be accepted.
THE RETURNS PROCESS
HOW TO MAKE A RETURN
Follow these simple steps to request and send your return.CONTACT US
Get in touch with us within 30 days of receiving your order to request a return.
RETURN INSTRUCTIONS
Once your return has been accepted, we'll provide the information you need to send your item back to us.
SEND IT BACK
Package your shirt securely and send it back following the return instructions provided.
INSPECTION & REFUND
Once your return arrives, we'll inspect the item and let you know the outcome of your return.
Ready to request a return?
CONTACT USGOOD TO KNOW
IMPORTANT RETURNS INFORMATION
A few important things to know before requesting or sending a return.PROBLEM WITH YOUR ORDER?
Please inspect your order when it arrives. If your item is damaged, defective or you receive the wrong item, contact us as soon as possible so we can look into it for you.
SENDING YOUR ITEM BACK
Please contact us before returning anything. We'll provide the return instructions and let you know how your item should be sent back.
AFTER WE RECEIVE IT
Once your return has been received and inspected, we'll let you know whether your refund has been approved and provide any relevant information about the next steps.
RETURN IT AS RECEIVED
Returned items must meet our return requirements, including being in the same condition as received with applicable tags still attached.
Do not send an item back without contacting us first. Items returned without a return request may not be accepted.
NEED SOME HELP?
QUESTIONS ABOUT A RETURN?
If you're unsure whether your item is eligible for a return, or you need help with an existing return, get in touch with us.